MyUS Review

Welcome to the ultimate MyUS review.

MyUs is a shipping forwarding service that you can use to shop online from U.S. stores and have your items shipped to your home address. MyUs ships worldwide and has been in the package forwarding industry since 1997. But is myUS reliable, and should you use them as your package forwarder?

MyUS is a well-known shipping forwarder but based on myUS reviews, it’s not the best company for forwarding packages. Many customers have reported issues like additional shipping fees, packages that aren’t delivered, and terrible customer communication, raising the question: is MyUS good enough for your shipping needs?

They have a dedicated Instagram following and 7.7 million subscription customers and is one of the first companies you’ll find when looking for package forwarders. Like many shipping forwarders, myUS offers their customers a range of promised features and every service imaginable so you can shop effortlessly online, but how does myUS compare to other package forwarding companies like Planet Express and Stackry?

In this MyUS shipping review you’re going to learn:

The Best Package Forwarder?

We’re on a mission to review all the best package forwarders out there.

Although MyUS is not on the top of our list, it still might work for some people.

What Is MyUS?

MyUS is a shipping forwarder based in the United States. International shoppers can shop from any online store in the U.S. or U.K. and have their packages forwarded to their home addresses. They ship to over 220 countries worldwide and offers customers tax-free shopping, coupons, discounted shipping rates, and package consolidation.

MyUS has many selling points advertised on the website; some of these include a fast and seamless shipping experience, industry-leading expertise, and the best user interface. The best selling points are their premier package consolidation, discounted carrier rates, true price guarantee, and superior packaging and handling. 

Despite this, there are a lot of unsatisfied customers that have used their services. It’s hard to ignore a negative myus.com review, especially when most of them indicate that myUS shipping is unreliable and even suggest that myUS is a scam.

➜ Check my favorite package forwarder

How Does MyUS Work?

To start using myUS, you’ll need to become a member and sign up for one of their subscription plans. Once set up, you can shop online and have your packages forwarded to you. You can also take advantage of consolidated shipping if purchasing many products online.

Here’s how myUS shopping works:

1. Sign up and receive your unique mailing address. To start shopping with them, complete the registration form to receive your individual U.S. mailing address. There are many membership options, including a free trial for those who aren’t sure about becoming a myUS member.
2. Start shopping. Once you’ve completed the registration process, you can start shopping online from U.K. and U.S. stores and use your new mailing address.
3. Choose a shipping method. Once your package is received at your myUS mailing address, you’ll receive a notification via email. It will then be stored until your other packages arrive (if choosing consolidated shipping), or you can select your shipping method, and your packages will be shipped to you.
4. Receive your package. Once shipped, packages will be delivered to your home address in 2-4 days.

Who Is MyUS For?

This reshipping company is for anyone who lives outside the U.S. and wants to shop online at U.S. and U.K. online stores. These include expats, nomads, small business owners, and individuals who wish to shop online. They also cater to those who have issues shopping internationally and can be used by those who just want to make a once-off purchase.

➜ Learn how to ship internationally from anywhere here

Features Of MyUs

MyUS has a long list of features that make it an attractive option for international shoppers. However, you should be aware of hidden costs, poor customer service, a confusing interface, and the myUS calculator, which can display inaccurate shipping costs. Some of the most advertised features include:

• Flexible shipping alternatives
• Mail forwarding
• Trusted shipping partners
• Dedicated customer service
• Mobile app
• U.S. and U.K. addresses
• Repacking and personal shopping
• Package consolidation
• Package return services
• Product recommendations
• Exclusive deals and coupons
• Discounted carrier rates
• Customs assistance

Despite the attractive number of features that myUS offers, some areas need to be improved on. There have been numerous reports that their customer service team does not respond to support messages, overcharging on shipping and handling fees, hidden costs, and packages that never arrive.

Pros Of MyUS

There are a few pros of using myUS, and not all customers that have used the parcel forwarder have been disappointed in their services. Before considering using myUS, here are a few reasons that make using this service provider a good choice.

• Fast shipping
• Ships to more than 220 countries
• No fuel surcharges
• Reasonable shipping rates
• Easy shipping and package consolidation
• Parcel and shipping tracking
• Free package storage
• Customs assistance
• Package returns
• Tax-free shopping

Cons Of MyUS

The goal of any package forwarding service is to ensure packages are delivered to customers; however, MyUS.com reviews indicate that there are more cons in using them as a package forwarder than there are pros. The disadvantages include:

• Few alternative shipping options compared to other shipping forwarders
• Complaints about customer service
• The most affordable subscription plan only has five days of free storage
• Many complaints about myUS
• Many customers consider myUS.com scam
• New accounts are easily rejected
• Automatic payment deductions
• The customer chat line rarely works
• Faulty shipping rate calculator
• Missing packages
• Lost shipments

➜ Comparison of the best parcel forwarders

How Much Does MyUS cost?

Once you signup for a myUS account, you’ll be able to choose from three different subscription plans. These include a single package subscription, a premium subscription, and a business subscription. There are no membership fees for single package shipping, but the premium subscription costs $9.99 per month, and the business subscription costs $10.

There are a few differences between the premium plan and the business plan. The only difference is that the business plan offers business-level benefits and a 10% volume shipping discount.

Members of the package forwarder can also expect to pay for additional services and shipping costs. This can be between $33.95 and $77.81 for additional shipping fees. Pictures of your packages, personal shopping fees, and other services are not included in the membership or shipping costs.

Conclusion

Using myUS shipping as your package forwarder offers some advantages. While it’s not rated highly on the trust index by customers, some people have had positive experiences when using myUS as their package forwarder. If you’re considering using them, you should do so with caution or opt for a more reliable and trustworthy shipping forwarder.

FAQs About MyUS

Now that we’ve covered everything you should know about MyUS, we’ve also included a few other questions you may have about them before you decide to sign up with them.

MyUS Alternatives

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