International shopping with Amazon can have its difficulties. If you live in Mexico or you are a digital nomad or expat residing there, shopping online at one of the largest retailers can give you access to products you’d never find in your country.
If you’ve been trying to shop on Amazon but keep getting stuck when it comes to shipping, you may be wondering if Amazon ships to Mexico.
Amazon ships to many international regions, including Mexico. Most Amazon items can also be shipped to Mexico. However, most international customers find it challenging to shop on Amazon because they often use the Amazon U.S. site instead of the Amazon international page.
For international shipping, Amazon uses Amazon Global. Through this shipping network, Amazon can ship to more than 100 countries, including Mexico. Products eligible for international shipping, and shipping rates may vary depending on the country, and the items ordered.
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Does Amazon Ship To Mexico In 2024?
The quick answer is yes, Amazon does ship to Mexico in 2024, but reality is more complicated (see below). You can get free international shipping, but order minimums apply and free shipping is available only for eligible items. Fees for items shipped to Mexico vary, and you may need to pay more for heavier items and multiple items placed in one order.
Next we’ll go through different ways to shop from Amazon in Mexico.
How To Shop from Amazon in Mexico
If you live in Mexico, you’ve probably experienced a few shipping issues when shopping on Amazon.com.
The most common issue faced by most customers is the “Currently unavailable” or the dreaded “this item cannot be shipped to your selected delivery location.”
So how do you bypass this problem and get your items easily shipped to Mexico City, Playa del Carmen or other Mexican cities? Here are your options for Amazon Mexico shipping.
Method #0: Shop from Amazon Mexico Site
Yes, there is an official amazon site in Mexico. You can access Amazon Mexico by clicking here.
On the positive side, you save on shipping costs, because it is based in Mexico. However, compared to the US site, the product variety is limited.
Please note that the Amazon.com.mx website is in Spanish since it caters to mostly Mexican consumers.
Method #1: Amazon Global Site
If you haven’t already shopped via Amazon’s international shopping page, then this is the likely reason why it’s been so challenging to ship to Mexico.
To ensure Amazon Mexico delivery use Amazon’s international shopping page. This way you’ll avoid notifications that say items cannot be shipped to your address.
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Here’s how to see products on Amazon that ship to Mexico.
1. Go to the Amazon international page (link). To only see items that ship directly to Mexico, only shop using this page.
When you are at your new Amazon homepage press Ctrl + D (Windows) or Command ⌘ + D (Mac) to save it to your browser, so you can find it easier later.
When you are at your new Amazon homepage tap the three dots -> Add to Home Screen, so you can find it easier later.
2. Add your Mexico address. First go to “your account” and scroll down until you find your amazon delivery addresses.
From there add your international address details. Before you save it don’t forget to tick the “Make this my default address” box.
3. Set up one-click access. Once you open Amazon’s international shopping page, you’ll need to set up your one-click address to start shopping. Once this is set up, Amazon will know to ship all your items to Mexico.
To enable this feature go to the one-click settings page and allow one-click settings for your browser. Make sure your default address is correct as well before you start shopping.
When you are at your new Amazon homepage tap the three dots -> Add to Home Screen, so you can find it easier later.
You don’t actually have to use the one-click ordering feature, but having it enabled will allow you to see only items shipped in Mexico.
How Much Does Amazon Global Shipping To Mexico Cost?
Amazon global shipping to Mexico starts at $6.99 for standard shipping. You can expect to pay $16.99 or more for priority courier shipping. Shipping fees are calculated during checkout and are based on the type of item, weight, volume, and the number of items ordered.
How Long Does Amazon International Shipping To Mexico Take?
According to Amazon’s global shipping times, international shipping to Mexico takes seven days, or priority shipping can be as quick as five days.
Do Customs And Import Fees Apply When Receiving An Amazon Shipment In Mexico?
When living in Mexico and ordering from Amazon, there may be additional fees that you need to pay to receive your order. These fees are import taxes and customs duties. Import fees vary depending on the import regulations in your country.
Amazon usually takes an import fee deposit which is used to cover the cost of these additional fees.
Pros And Cons Of Using Amazon International Page
Pros
Easy for international customers to shop online with the Amazon Global page
Straightforward ordering process and international shipping are taken care of through Amazon Global
No need to use third-party couriers
No need to use forwarding services for Amazon deliveries
Cons
Not all items are available for international delivery
Additional fees like import tax and customs duties can be expensive.
Shipping can take a while, so it’s not ideal if you urgently need a product from Amazon
Method #2: Shipping To Mexico From USA With A Package Forwarder
But.. I can’t find my favorite [insert item].
Fortunately, there’s a solution: package forwarding. Continue reading to find out how to use a package forwarder to ship to Mexico from us amazon or any other online store.
Maybe the items you want to buy are not available for shipping in Mexico, for example Amazon’s Kindle. Or you’re shopping from another retailer online that doesn’t offer shipping from US to Mexico.
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The second shipping method you can use to ship items bought from Amazon USA or any online retailer to Mexico, is through a package forwarding service. Using a forwarding service for amazon to Mexico shipping can take anywhere from 3 days to 25 business days.
How To Ship To Mexico From USA
To use a package forwarder to deliver your Amazon package, follow the below steps:
Step 1: Choose A Package Forwarder
There are many package forwarder services for shipping packages to Mexico, but some can be unreliable and very expensive. Finding a package forwarder that has industry experience, delivers quickly, has excellent customer service, and can offer competitive rates can be challenging.
I have tried many package forwarding companies, and I highly recommend Planet Express.
➜ Or read our full review here
Step 2: Ship Your Order
As soon as you’ve chosen your package forwarding service provider, you’ll receive a mailing address that will be used instead of your home address when shopping on Amazon.
In this case you will use the standard Amazon.com page.
Step 3: Forward Your Package
Once your Amazon package arrives at the U.S.-based address, the forwarding service provider will let you know your parcel has arrived and send you different shipping options for your Mexico address.
Usually you have at least 3-4 different shipping options. The cheapest way to ship to Mexico will take longer to arrive, but, if you choose express delivery with FedEx or DHL, you will get your package in Mexico sooner.
There’s also the option to use insurance, although in most cases I don’t use it. The most expensive shipping methods usually have insurance included. In the end you should decide for yourself, considering how valuable your package is.
Shipping costs can vary a lot, depending on how big or heavy is what you buy. Check this handy calculator, so you know your costs in advance.
Once you select your preferences, your package will be shipped to Mexico and delivered to your door.
A package forwarder is not a perfect solution but it’s the best way to ship to Mexico.
You can use method #2 for sending sending packages to Mexico from amazon or send a package to Mexico from online stores that don’t ship there, or even send gifts to Mexico to your relatives.
Pros And Cons Of Using A Package Forwarder To Send A Package To Mexico
Pros
Allows you to purchase any products from Amazon
Useful service for shipping packages to Mexico, or shop from online stores that don’t ship to Mexico at all
Take advantage of sales tax free warehouses
Full tracking of your parcel from collection to delivery
Free photos of packages as they arrive
You can consolidate multiple orders to save on shipping costs
Cons
You won’t be able to return the products purchased
Amazon doesn’t take any responsibility for your package when you use a forwarding service
It can be more expensive compared to Amazon Global
Shipping can take a while, depending the shipping option you choose
FAQs About Amazon Shipping To Mexico
Now that we’ve covered how to get products shipped from Amazon to Mexico, you may also have other questions regarding international shopping on Amazon. This frequently asked questions section aims to help answer these questions.
Is There An Amazon Mexico Website?
Yes, there is Amazon in Mexico, but the products available there are much fewer than on Amazon US. Having said that, it’s still a great option if you live in Mexico.
What Countries Does Amazon Not Ship To?
Amazon does not ship to Cuba, North Korea, Iran, Sudan, and Syria. In addition, other locations do not allow Amazon packages to enter the country and have strict package regulations. These locations can be found on Amazon’s shipping restrictions page.
In Which Countries Is Amazon Available?
Amazon ships to many countries and regions across the globe. Some of the places that Amazon ships to include Africa and the Middle East, Australia, Asia, the Pacific, Europe, and the Americas. To determine if your location is eligible for Amazon Global delivery, you can look at Amazon’s international shipping page.
What Amazon Items Can You Ship To Mexico?
Amazon may have country-specific shipping restrictions on items that can be shipped to Mexico. However, most of the items on Amazon can be shipped, provided it meets the requirements for Amazon Global shipping.
Only expensive products, aerosols, beauty products, batteries, flammable items, fuel, sunscreens, alcohol-based products, air fresheners, and a few others cannot be shipped to Mexico.
Does Amazon Offer Customer Service In Mexico?
Amazon offers customer service to customers all over the world, including Mexico. Amazon currently has a customer service center in Mexico City that provides 24/7 customer support in Spanish.
Can I Buy Amazon Gift Cards From Mexico?
Amazon gift cards can be purchased through Amazon’s international shopping page if you live in Mexico. Once purchased, it can be loaded onto your Amazon account, and the balance can be used towards purchases on Amazon. It works the same as buying gift cards from Amazon if you are based in the United States.
How Can I Pay For My Amazon Order From Mexico?
Amazon accepts credit and debit cards. The credit cards which you can use to pay for your Amazon order include Visa, Mastercard, American Express, Discover, JCB, and Diners Club. In some countries on, Visa and Mastercard will be accepted.
Does Amazon Prime Work In Mexico?
Amazon Prime offers customers free shipping and streaming services, among other benefits. If you reside in Mexico, you’ll have access to Amazon Prime streaming but cannot use Prime shipping. In order to take full advantage of the Prime benefits you’ll have to sign up on the Mexican site.
Does Amazon Offer Free Shipping To Mexico?
Unfortunately, Amazon Prime shipping is limited to U.S. customers. Free shipping options for international customers are limited to certain products and order minimums apply. So if you live in Mexico, you’ll probably need to pay for shipping or sign up with a package forwarder to get your package shipped.
Are There Amazon Promo Codes In Mexico?
It is unlikely that you’ll find any Amazon promo codes in Mexico. Most promo codes that are online are clickbait and never work. If there are promo codes for Amazon, this is probably in coupon form and will only apply to those living in the U.S.
Does Amazon Deliver To Mexico?
What Are The Alternatives To Amazon Mexico?
Besides Amazon, Mercado Llibre is one of the biggest online marketplaces in Mexico. Electronics, clothing, footwear, books, and other products are among the many categories of goods that may be found on Mercado Libre. In some cases you may find better prices or faster shipping times.
Conclusion
Amazon’s global shipping options allow products to be shipped to Cancun, Mexico City, or anywhere in Mexico. Although you can try you luck at the local website, you should use the Amazon International Shopping page for the best shopping experience. If you’re looking for a product that won’t ship to Mexico, you could always use a service to ship your Amazon products to Mexico.